Privacy Policy

Forge Technologies, LLC

Effective Date: March 25, 2026
Last Updated: March 25, 2026

Website: https://forge.tech
Contact: team@forge.tech

Overview

Forge Technologies, LLC ("Forge Technologies," "we," "us," or "our") is a Michigan limited liability company based in Detroit, Michigan. We provide AI-powered automation and technology consulting services to small and mid-sized businesses across the United States.

This Privacy Policy describes what personal information we collect, how we use and protect it, who we share it with, and the rights you have over that information. It applies to information collected through our website at https://forge.tech, our contact forms, and our service delivery activities.

By accessing our website or submitting information through our contact form, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

1.1 Information You Provide Directly

When you submit an inquiry through our website contact form or engage our services, we collect:

  • Full name -- to identify you and personalize communications

  • Email address -- to respond to your inquiry and send service-related communications

  • Company name -- to understand the organizational context of your inquiry

  • Project details -- information you provide about your project needs, goals, and scope

    • We collect only the information necessary to respond to your inquiry and, if a business relationship is established, to deliver the services you engage us to provide.

    1.2 Information Collected Automatically

    When you visit our website, our hosting infrastructure may automatically collect limited technical information, including:

  • IP address

  • Browser type and version

  • Operating system

  • Referring URL

  • Pages visited and timestamps

    • This technical data is used solely for security monitoring and service reliability. It is not used to identify you personally, build user profiles, or serve advertising.

    1.3 Information We Do Not Collect

    We do not intentionally collect sensitive personal information such as Social Security numbers, financial account numbers, health information, racial or ethnic origin, religious beliefs, biometric data, precise geolocation, or government-issued identification numbers through our website or contact form. Please do not submit such information unless specifically requested during a contracted engagement with appropriate safeguards in place.

    2. How We Use Your Information

    We use the personal information we collect for the following purposes:

    (a) To respond to your inquiries. We use your contact information and project details to respond to questions or requests you submit through our contact form.

    (b) To provide services. If you engage us for a project or ongoing services, we use your information to deliver, manage, and improve those services.

    (c) To manage our business relationship. We use your information to maintain business records, issue invoices, manage contracts, and fulfill legal and contractual obligations.

    (d) To communicate with you. We send service-related communications such as project updates, contract documents, and billing correspondence. We do not send unsolicited marketing emails.

    (e) For security and fraud prevention. We use technical data to monitor for unauthorized access, abuse, or security incidents.

    (f) To comply with legal obligations. We may use or retain your information as required by applicable law, regulation, or legal process.

    3. Use of Artificial Intelligence

    Forge Technologies uses artificial intelligence (AI) tools, including large language models, as part of our service delivery and internal operations. This section describes how AI is used and how your information is affected.

    3.1 How We Use AI

    AI tools may be used to:

  • Assist in reviewing, summarizing, and drafting responses to client and prospect communications

  • Summarize project requirements and support project management workflows

  • Support internal operational and administrative tasks

    • When you submit information through our contact form or communicate with us, the content of those communications -- including your name, email address, company name, and project details -- may be processed by AI tools to assist our team.

    3.2 Human Oversight

    AI is used as an assistive tool to support human decision-making. All AI-generated outputs are reviewed by Forge Technologies personnel before any action is taken. No consequential decisions about you, your account, or your engagement with us are made solely by automated means.

    3.3 AI and Your Data

  • No model training. We use AI tools through commercial API services that do not use customer-submitted data to train or improve their models.

  • Data minimization. We limit the personal information submitted to AI systems to what is necessary for the specific task. We do not submit sensitive personal information (as described in Section 1.3) to AI tools.

  • Third-party processing. When your information is processed by a third-party AI service provider, that provider's data handling practices apply to data in transit and during processing. We select AI providers that maintain commercially reasonable security standards and contractual commitments regarding data use.

  • Retention by AI providers. AI service providers may temporarily retain input and output data for abuse monitoring and safety purposes in accordance with their terms of service, but not for model training.

    • 3.4 Your Right to Object

    You may request that your personal information not be processed by AI tools. To make this request, contact us at team@forge.tech with the subject line "AI Processing Opt-Out." We will accommodate such requests where feasible, though it may affect the speed or scope of our service delivery.

    3.5 AI in Communications

    If you receive a communication from us that was substantially generated or drafted by AI, it was reviewed and approved by a human member of our team before it was sent. We do not use AI to autonomously contact you without human authorization.

    4. Disclosure of Your Information

    4.1 We Do Not Sell or Share Your Personal Information

    Forge Technologies does not sell, rent, trade, or otherwise transfer your personal information to third parties for monetary or other valuable consideration. We do not share your personal information for cross-context behavioral advertising. We have not sold or shared personal information in the preceding twelve (12) months.

    4.2 Service Providers

    We use third-party service providers to support our operations, including:

  • Cloud infrastructure providers -- for data storage, computing, and email delivery

  • AI service providers -- for AI-assisted communication and workflow processing as described in Section 3

  • Business tools -- for invoicing, contract management, and related administrative functions

    • These service providers are contractually required to use your personal information only as directed by us, to maintain appropriate security measures, and not to use your information for their own independent purposes.

    4.3 Legal Requirements

    We may disclose your personal information if required by law, regulation, subpoena, court order, or governmental authority, or where we believe in good faith that disclosure is necessary to protect the rights, property, or safety of Forge Technologies, our clients, or the public.

    4.4 Business Transfers

    In the event of a merger, acquisition, sale of assets, or other business transition, your personal information may be transferred as part of that transaction. We will notify you as required by applicable law if such a transfer occurs.

    4.5 No Other Third-Party Sharing

    Except as described in this Section 4, we do not share your personal information with third parties.

    5. Cookies and Tracking Technologies

    Our website does not use cookies, pixels, web beacons, or similar tracking technologies for advertising, analytics, or cross-site tracking purposes.

    Our hosting infrastructure may use essential technical mechanisms (such as server logs) necessary for website operation and security. These do not track you across websites or build profiles about you.

    5.1 Global Privacy Control (GPC)

    We honor Global Privacy Control (GPC) signals. If your browser sends a GPC signal, we treat it as a valid opt-out request under applicable state privacy laws, including the California Consumer Privacy Act.

    6. Data Retention

    We retain your personal information for the duration of our active business relationship with you, plus three (3) years following its conclusion, unless a longer period is required by law.

    The business relationship begins when you first contact us and continues through any active services agreement, including any post-engagement warranty or support period.

    At the end of the retention period, we securely delete or anonymize your personal information in accordance with our data disposal procedures.

    Certain records may be retained longer where required by:

  • Federal or Michigan state tax laws and regulations

  • Applicable statutes of limitation governing contract or tort claims

  • A legal hold arising from pending or threatened litigation, regulatory inquiry, or government investigation

    • 7. Data Security

    We implement commercially reasonable administrative, technical, and physical safeguards to protect your personal information, including:

  • Encryption of data in transit (TLS) and at rest

  • Access controls limiting data access to authorized personnel with a legitimate business need

  • Regular review of data handling practices and security configurations

  • Use of cloud infrastructure providers that maintain industry-standard security certifications

    • No method of electronic transmission or storage is completely secure. While we strive to protect your personal information, we cannot guarantee absolute security.

    7.1 Data Breach Notification

    In the event of a data breach involving your personal information that triggers notification obligations under applicable law -- including Michigan's Identity Theft Protection Act (MCL 445.72) and other state breach notification statutes -- we will notify affected individuals and relevant authorities as required.

    8. Infrastructure and Data Location

    Your personal information is stored and processed using cloud infrastructure located in the United States. Our cloud service providers maintain industry-standard security certifications. Data is protected by encryption at rest and in transit, access controls, and the provider's physical and logical security measures.

    We do not transfer personal information outside the United States in the ordinary course of business.

    9. Your Privacy Rights

    9.1 Rights for All Users

    Regardless of where you live, you may contact us at team@forge.tech to:

  • Access the personal information we hold about you

  • Correct inaccurate personal information

  • Delete your personal information, subject to legal retention requirements

  • Object to AI processing of your data (see Section 3.4)

    • We will respond to all privacy requests within forty-five (45) days.

    9.2 California Residents (CCPA/CPRA)

    If you are a California resident, you have rights under the California Consumer Privacy Act of 2018, as amended by the California Privacy Rights Act of 2020 (collectively, "CCPA/CPRA").

    Categories of personal information collected in the preceding 12 months:

    CCPA CategoryExamplesSourcePurpose
    ------------
    IdentifiersName, email addressYou (contact form)Respond to inquiries, provide services
    Commercial informationService inquiries, project recordsYou, our recordsService delivery, business records
    Professional/employment informationCompany nameYou (contact form)Understand inquiry context
    Internet/electronic activityIP address, browser type, pages visitedAutomatic collectionSecurity, service reliability

    Your CCPA/CPRA rights:

  • Right to Know. Request disclosure of the categories and specific pieces of personal information we have collected, the sources, the purposes, and the third parties with whom it was shared.

  • Right to Delete. Request deletion of your personal information, subject to legal exceptions.

  • Right to Correct. Request correction of inaccurate personal information.

  • Right to Opt Out of Sale or Sharing. We do not sell or share your personal information. No opt-out action is required.

  • Right to Limit Use of Sensitive Personal Information. We do not collect sensitive personal information as defined under CPRA in the ordinary course of business.

  • Right to Non-Discrimination. We will not deny services, charge different prices, or provide a different level of service because you exercised your rights.

    • How to submit a request: Email team@forge.tech with "Privacy Rights Request" in the subject line. Provide enough information for us to verify your identity and locate your records. We will respond within 45 days. You may designate an authorized agent to act on your behalf with written proof of authority.

    Financial incentives: We do not offer financial incentives or price differences in exchange for the retention or sale of personal information.

    9.3 Colorado Residents (Colorado Privacy Act)

    If you are a Colorado resident, you have rights under the Colorado Privacy Act (CPA), including the right to access, correct, delete, and obtain a portable copy of your personal data, and the right to opt out of targeted advertising, the sale of personal data, and profiling in furtherance of decisions that produce legal or similarly significant effects. We do not engage in any of these practices. To exercise your rights, contact team@forge.tech.

    If we deny your request, you may appeal by emailing team@forge.tech with "Privacy Appeal" in the subject line. We will respond to appeals within 45 days.

    Colorado AI Act (SB 205): To the extent our use of AI tools constitutes a "high-risk artificial intelligence system" under the Colorado AI Act, we provide the disclosures in Section 3 of this policy regarding the nature, purpose, and limitations of our AI use.

    9.4 Virginia, Connecticut, Texas, Oregon, Montana, and Other States

    Residents of states with comprehensive privacy laws -- including Virginia (VCDPA), Connecticut (CTDPA), Texas (TDPSA), Oregon (OCPA), and Montana (MCDPA) -- have similar rights to access, correct, delete, and port their personal data, and to opt out of targeted advertising, data sales, and certain profiling. We do not engage in targeted advertising, sell personal data, or profile consumers for decisions with legal or similarly significant effects.

    To exercise your rights under any applicable state law, email team@forge.tech with "Privacy Rights Request" in the subject line.

    If we deny your request, you may appeal by emailing team@forge.tech with "Privacy Appeal" in the subject line. We will respond to appeals within the timeframe required by your state's law.

    10. Legal Basis for Processing

    To the extent that applicable privacy laws require a stated legal basis for processing personal information, we process on the following bases:

  • Performance of a contract -- to respond to your inquiry, enter into a services agreement, or perform our obligations under an existing agreement

  • Legitimate interests -- for business record-keeping, system security, and service improvement, where those interests are not overridden by your privacy rights

  • Legal obligation -- to comply with tax, financial reporting, and records-retention requirements

  • Consent -- where you have expressly consented to a specific use of your information

    • 11. Children's Privacy

    Our website and services are not directed to individuals under the age of 16. We do not knowingly collect personal information from anyone under 16. If we learn that we have collected personal information from a person under 16, we will promptly delete it. If you believe we may have collected information from someone under 16, please contact us at team@forge.tech.

    12. Third-Party Links

    Our website may contain links to third-party websites or services. This Privacy Policy does not apply to those sites. We are not responsible for the privacy practices of third parties and encourage you to review the privacy policies of any third-party sites you visit.

    13. International Users

    Our services are directed to businesses and individuals in the United States. If you access our website or submit information from outside the United States, your information will be transferred to and processed in the United States. By using our website or submitting your information, you consent to this transfer. We do not specifically target or market to individuals in the European Economic Area, United Kingdom, or other jurisdictions with cross-border data transfer restrictions.

    14. Changes to This Privacy Policy

    We may update this Privacy Policy to reflect changes in our practices, applicable law, or operational requirements. When we make material changes, we will update the "Last Updated" date at the top of this policy and, where required by law, provide additional notice. We encourage you to review this policy periodically. Your continued use of our website or services after changes are posted constitutes acceptance of the updated policy.

    15. Governing Law

    This Privacy Policy is governed by the laws of the State of Michigan, without regard to conflict of law provisions. Any disputes arising under this Privacy Policy are subject to the exclusive jurisdiction of the state and federal courts in Wayne County, Michigan.

    16. Contact Us

    If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, contact us:

    Forge Technologies, LLC
    Detroit, Michigan
    Email: team@forge.tech
    Website: https://forge.tech

    We respond to all privacy inquiries within 45 days or such shorter period as required by applicable law.

    Copyright 2026 Forge Technologies, LLC. All rights reserved.
    Michigan Limited Liability Company